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Privacy Policy


How Ceylara Gems & Jewellery collects and uses your information.

Last updated: October 2026

Who we are

This website is operated by Ceylara Gems & Jewellery, a brand of Dinesh Gems (Pvt) Ltd, Sri Lanka. You can contact us at ceylaragems@gmail.com or +94 77 220 2506.

Information we collect

We only collect the information you choose to give us — typically your name, email address, phone number and the details of your enquiry, when you contact us by the enquiry form, email, phone or WhatsApp.

How we use it

We do not sell or rent your personal information, and we do not send marketing messages unless you ask us to.

Sharing

We share information only where needed to fulfil your request — for example with insured couriers or gemmological laboratories — or where required by law.

Retention & security

We keep enquiry and order records only for as long as needed for the purposes above and for legal and accounting obligations, and we take reasonable steps to keep them secure.

Cookies

This website does not use advertising or tracking cookies. Fonts and images are loaded from third-party services (Google Fonts and Unsplash), which may log standard technical information such as your IP address.

Your rights

You may ask us for a copy of the information we hold about you, or ask us to correct or delete it, by writing to ceylaragems@gmail.com.